Privacy Policy
Last updated: September 1, 2026
What We Collect
When you inquire about or use our services, we may collect: – Contact information (name, email, WeChat or other messaging handles, phone number) – Application materials you share with us (essays, personal statements, resumes, transcripts, recommendation letters, school lists) – Payment-related information processed through our payment provider (we do not directly store full payment card or account details) – Communications between you and us (email, messaging platforms)
How We Use It
We use the information you provide to: – Deliver the consulting, editing, and review services you’ve purchased – Communicate with you about your engagement – Process payment for services – Improve our services over time (in de-identified or aggregated form only, where used at all)
We do not sell your personal information.
How We Store and Protect It
- Application materials and personal information are stored in a password-protected cloud storage system, accessible only to Bloom & Word.
- We retain your materials for 12 months after our engagement ends, after which they are deleted, unless you request earlier deletion.
Sharing Your Information
We do not share your personal information or application materials with third parties, except: – Payment processors, solely to process payment – If required by law
International Clients
If you are located outside the United States — including in mainland China, Hong Kong, or Singapore — your information will be transferred to and processed in the United States.
Your Rights
You may request to: – Access the personal information we hold about you – Correct inaccurate information – Request deletion of your information and materials, subject to any legal retention requirements
To make a request, email hello@bloomandword.com.
Confidentiality of Application Materials
Your essays, personal statements, and other application materials are treated as confidential and are used solely for the purpose of delivering the services you’ve engaged us for. We do not reuse, publish, or share your materials without your permission.
Cookies & Website Analytics
This site does not currently use cookies or analytics tools. If that changes, this policy will be updated accordingly.
Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date above will reflect the most recent revision.
Contact
Questions about this Privacy Policy can be sent to hello@bloomandword.com.